Archive for the Category ◊ Management Tools ◊

Author:
• Monday, June 13th, 2011

Hiring the right employee is a challenging process. Hiring the wrong employee is expensive, costly to your work environment, and time consuming. Hiring the right employee, on the other hand, pays you back in employee productivity, a successful employment relationship, and a positive impact on your total work environment. Hiring the right employee enhances your […]

Author:
• Thursday, May 19th, 2011

According to¬†an article by Will Helmlinger of the The Resource Development Group, “the cost to replace one Customer Service Representative earning $18,000 annually is nearly $58,000”. A study by the¬†Institute for Research on Labor and Employment, University of California, Berkeley evaluating the effects of the US Family Medical Leave Act found that “turnover costs for […]

Author:
• Wednesday, May 18th, 2011

How Can I Keep The Good Ones? Effective employee retention is based on the fact that people stay with something until the pain of staying exceeds the expected pain of leaving. Most people who are really good at something, like your top employees, have a low ‘pain of leaving’ because they know they can find […]